Salesperson/Consultant Manager

Here at Fuego Group, we pride ourselves on high-quality customer service to customers. Our mission is to provide excellent and honest healthcare through professional Cannabis delivery. We value customer service and strive to go above and beyond for every customer and we hire people who are ready to embody these qualities every single day. Because we believe that "Business is not for business people, but to provide a service or product for customers" We at Fuego Group recognize the value that our Customer Service team brings to the company. As the face of the company to most customers, the Customer Service team gets the opportunity to build strong customer experience and lasting relationships with our customers. We are looking for a person to be a part of our Customer Service team as the - Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs - Managing and overseeing the activities and performance of the customer service team. - Create, develop, and implement work procedures that will enhance the organization and departmental service delivery, operating procedures and standards - Implement customer service strategies to improve quality of service and address and resolve team and customer conflicts to anticipate and resolve customer service issues - Developing the team through motivation, coaching, counseling and product knowledge education to improve customer service performance - Promoting the company’s organization and upselling products - Fast learner & Self-starter - Must showcase good leadership skills to carry team members along - Excellent skills for communicating and relating with both staff members and customers - Good interpersonal skills to create a cordial relationship with team members