Retail Store Manager

Full-time, salaried position $48,500 + (DOE) per/year Benefits include: 75% Paid Health, Vision and Dental Perks include: 50% product discount, 10 days paid vacation, $50 monthly wellness program, bonus plan · Enforce all operational rules, regulations, policies, and procedures to advance The Novel Tree’s mission, vision, goals, and objectives. · Manage, supervise, and direct the activities of all assigned staff and make decisions about hiring, training, disciplining, terminating, and advancing employees. · Handle staff conflicts, complaints, and problems. · Manage and inspire staff to deliver the highest level of customer service and experience. · Ensure ongoing staff education on medical and recreational cannabis products, strains, and consumption methods. · Create and manage the FOH schedule. · Conduct and oversee all cash handling, including payroll · Take a guest first approach in all actions. · Respond to customer complaints and comments. · Initiate changes to improve the business. · Work with Operations Manager to ensure The Novel Tree is operating up to standard. · Make decisions based on data and metrics. · Monitors and is current with quality control · Leads cannabis knowledge efforts for the FOH team. · Assist with miscellaneous tasks, special projects and event planning as assigned. · 3+ years retail management experience o Must have experience managing a team or relative experience in HR or operations · Proven competencies in effective communication and management. · Strong verbal and written communication skills · Strong interpersonal skills · Excellent time management · Ability to work independently and with others · Self-driven, motivated and goal oriented · Advanced competencies with MS Office Suite (Word, Excel and Outlook) · Minimum 21 years of age · Must