Job Description:
Twin Roads LLC., one of the nation’s leading Hemp cannabis companies, is changing the way people view Hemp CBD cannabis. Be a part of the team shaping the future of this booming industry, where our people, our reputation and our standards matter. With a strong foundation and dynamic growth plan, opportunities to join our team abound in this fast-paced environment. Are you ready to join the movement? We’re grounded and growing. Based in Orlando, Twin Roads LLC. Description The Hemp Sales Consultant (HSC) is responsible for creating a world-class customer experience for all customers. The HSC will promote a positive, customer service-oriented, and compliant work environment This position is accountable for executing initiatives that achieve all hospitality goals at the retail Twin Road location. The HSC is responsible for compliance with all policy and procedures and all other operational objectives of the business., as well as executing visual standards and presentation needs to customer requirements, product performance, along with sales and marketing objectives. The HSC must be passionate about their role and have a strong willingness to help people become educated about Hemp Cbd andd cannabis. Duties and responsibilities or (Essential Functions) * Meet & exceed personal sales volume and KPI goals. * Assist in building a great company and business that disrupts the traditional retail model and embrace change. * Add value to the team by being an authentic and confident self-leader who strives to execute our world-class hospitality program. * Drive repeat business through strong local networking and customer data capture, patient confidence inspiration, and building of patient loyalty. * Maintain up to date knowledge on products and industry knowledge, including Hemp
Job Requirements:
CBD and cannabis laws and regulation. * Proactively answer customer questions and ensure knowledge of products and usage. * Execute high customer experience standards, to include a world-class culture and industry-leading customer engagement through strong sales techniques and product knowledge. * Accountable for accurately utilizing Twin Roads Point of Sale system. * Execute customer transactions with high attention to detail and ensure accuracy in register transactions. * Execute Twin Roads dispensary protocols including safety protocols. * Complies with all security, safety, and legal requirements. * Must be able to accommodate flexible scheduling expectations including weekend, evening, and holiday schedules. * Maintain a clean and organized point of sale area. * This role is required to assist and/or perform other duties as assigned, as well as in other functions of the operation, including but not limited to: call center, inventory, outreach, security, delivery acceptance, delivery, and visual merchandising. * Projects a positive image of the organization to employees, customers, industry, and community. * Embodies the culture, values, and tenets of Twin Roads llc and full support of our purpose, goal, and key objectives. Qualifications * Minimum 18 years of age (or as required by state regulations) * A minimum of a High School diploma is required. * Minimum 2 years’ experience with customer service in a fast-paced retail environment * Strong analytical skills to assess data, facts, and figures * Intermediate-level math skills * Proven expertise and experience to accurately manage a register * Exceptional customer service skills * Strong attention to detail and ability to solve and resolve problems in a calm, professional, and courteous manner. * Strong computer-based skills * Dynamic interpersonal and communication skills * Business-minde