IT Help Desk Coordinator

Advanced Nutrients has been the No. 1 producer of pharmaceutical-grade cannabis nutrients since 1999, creating an intuitive line of products trusted by growers all over the world. As part of our mission to make cannabis an acceptable and everyday part of healing humanity, we are responsible for more industry innovations than any other company — and there are many more to come. We are seeking an IT Helpdesk Coordinator to aid in the facilitation of employee onboarding/offboarding processes, field basic IT inquiries, manage corporate assets, and support the day-to-day workflow for both on-site and remote team members. - Provide IT support to both on-site and remote staff i.e. installing, configuring, troubleshooting, diagnosing, and resolving issues with desktops, laptops, projectors, printers, peripherals, wireless access points, and other systems or devices as needed - Help with user management and support including onboarding/offboarding employees; assigning, transferring, updating and terminating user access - Take ownership of corporate asset management process for purchasing, inventory, and standardization purposes - Manage workload to meet deadlines and execute tasks efficiently - Assist with other IT projects on a per need basis - 3+ years of helpdesk experience in a corporate work environment, preferably in support of 100+ employees - Foundational knowledge of communications technology, A/V, hardware, and software - Associates Degree in Computer Science or related field - Solid understanding of both Mac and Windows OS platforms - Working knowledge of Active Directory Administration - Familiarity with Google Suite products (Gmail, Hangouts, etc) - Basic understanding of networking concepts and various software packages - A desire to