Job Description:
Flowhub is on a mission to help cannabis dispensaries simplify operations and unlock business growth. The largest retailers in the industry trust Flowhub to manage inventory, stay compliant, and process $1B+ in cannabis sales annually.
Deployments are the most crucial stage of the customer journey. Ensuring that the initial experience with Flowhub is positive is the most important variable to a customer becoming successful using our product.
We’re looking for a Project Coordinator that will work with the Implementation Project Managers to ensure new clients adopt and successfully implement the Flowhub platform. You will help perform initial setup and data entry, as well as act as a resource for support until the client has successfully completed the deployment process.
The ideal candidate is an outstanding problem solver that thrives on assisting others. You are skilled in data organization and standardization. You are an optimizer in a constant mindset of improvement and a builder who enjoys creating processes, systems, and structures.
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Account creation and kicking off process
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Location splits
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Demonstrated track record of excellence
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Proficient in office software, email, and easily adaptable to new technology
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Advanced Excel and Google Sheets experience
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Minimum of two years experience in customer facing role
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A genuine interest and excitement in delivering remarkable customer experiences