Dispensary Express Specialist

We founded and built an entire company on two small words that have massive implications. In our industry, people are about the transaction – get in, buy something, leave. They care about the bottom line. Not us, we believe in helping, in serving, in questioning, in being deliberate, intentional, fully focused on our customers. The Express Specialist is vital to delivering excellent customer service by ensuring patient orders are fulfilled accurately and timely. The Dispensary Express Specialist is primarily responsible for completing online orders, phone orders, and other similar transactions. The Dispensary Express Specialist conducts day-to-day operations within the retail location while adhering to company policy and industry regulations. - Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism - Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns - Properly prepare, pack and sort patient orders for pick-up using correct materials in a timely manner - Retain thorough and comprehensive knowledge of the patient and member benefits, discounts, coupons and promotions, - Abide by-product handling procedures, including company safety and health policies as well as regulatory agency compliance - Maintain cleanliness and organization of store by stocking retail items and supplies, sweeping, mopping, and sanitizing - Operate cash register, computer-based POS system, and cash drawer - Work as part of a team to ensure sales, guest satisfaction, and that compliance goals are met by designated timelines - All other job duties as assigned - High School diploma or General Education Development (GED) required - Associate or Bachelor’s