Job Description:
Curaleaf Holdings, Inc. (CSE: CURA) (OTCQX: CURLF) ("Curaleaf") is a leading U.S. provider of consumer products in cannabis, with a mission to improve lives by providing clarity around cannabis and confidence around consumption. As a vertically integrated, high-growth cannabis operator known for quality, expertise, and reliability, the company and its brands, including Curaleaf and Select provide industry-leading service, product selection, and accessibility across the medical and adult-use markets. Curaleaf currently operates in 23 states with 105 dispensaries, 23 cultivation sites, and over 30 processing sites, and employs over 4,600 team members across the United States. Home | Curaleaf | Cannabis with Confidence
Our corporate social responsibility is
We are seeking a Dispensary Associate who will be responsible for ensuring each patient receives outstanding service by providing a positive and friendly environment, assist members with their personal needs, maintain solid product knowledge, facilitate new membership and member renewal processes and always provide the highest level of customer service.
- Provide exceptional customer service in accordance with established standards
- Develop and maintain rapport with our patients
- Ensure patient concerns and/or questions are solved and answered promptly and efficiently and communicate member requests and/or problems to management when needed
- Help patients under the process to become a patient and how to renew their patient status, if it is expired
- Recommend, select and help locate the proper medicine for patients depending on their individual needs
- Communicate the effects of different types of cannabis to patients clearly and effectively
- Ring up sales on Point of Sale System and process cash
- Ensure strict
Job Requirements:
controls to protect organization assets at the direction of management
- Set up and break down display cases daily; assist in display maintenance and housekeeping
- Assist in processing and replenishing merchandise and monitoring floor stock, and participate in inventory counts
- Perform data entry and properly manage the patient database
- Answer phone calls and forward to the appropriate staff member
- Maintain a current stock of new patient folders, educational materials, intake forms, etc.
- Frequently maintain dispensary's cleanliness, i.e. dusting, glass cleaning, vacuuming, sweeping and sanitation
- Maintain a positive work environment conducive to our Core Values
- Maintain strictest confidentiality in compliance with HIPAA guidelines
- Perform other related work as required
- High school diploma or general education degree (GED); or six months related experience and/or training; or equivalent combination of education and experience
- Experience in customer facing retail or sales
- Must be able to work weekends, evenings and some holidays
- Proficient computing skills
- Working knowledge of Microsoft Office
- Experience in the medical cannabis industry desirable, but not required
- Excellent oral and written communication skills
- Innate desire to achieve success and a work ethic to match
- Ability to critically think and problem solve without direction
- High level of integrity
- Must be 21 years old
- Subject to background check per state cannabis regulations
Must be able to communicate clearly and effectively, both verbally and in writing. Must display professional telephone etiquette and be able to interact and communicate effectively with individuals at all levels of the organization. Ability to effectively present information in one on-one and small group situations to customers, clients, and other employees of the organization.
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