Dispensary Associate

The Dispensary Associate is responsible for interacting with, educating, and advising patients face-to-face and by phone, record-keeping, assisting with inventory and cash management as well as interacting with local service providers. The Dispensary Associate will be cross-trained in all order fulfillment activities which includes preparing orders, entering product information, calling patients with product requests and admitting patients when the Security Guard is otherwise occupied. - Greets members in person or on the phone; schedules appointments; oversees member intake and renewal procedures - Maintains member records in compliance with State law and Company policy - Answers questions about the law and the Company from members and others - Assists members in selecting medicine; advises and educates them about safe dosage and other aspects of this medicine - Assists General Manager with inventory and cash management, daily and weekly - Maintains a clean, safe, welcoming environment inside and outside the facility - Other duties may be assigned by the General Manager according to Company needs - High school diploma or equivalent - 2 years post-secondary education in a related field preferred - 2+ years' experience in a fast-paced client-service intensive industry – hospitality and retail backgrounds preferred - Able to pass a state mandated background check - Computer & equipment operations necessary for running an office/retail center (POS systems; Word; Excel; office equipment such as copiers/telephone systems) - Familiarity with history and varieties of medical marijuana preferred but not required - Outstanding phone and in-person customer service skills - Thriving to perform job duties in a fast-paced environment with the ability to stay even keeled