Job Description:
Are you a retail and operations superstar and want to work in the fastest growing industry in the US? One Plant is Florida’s newest premier cannabis company, with new stores opening throughout the state. We specialize in organically grown, responsibly farmed cannabis and offer the state’s largest variety of medical cannabis products.
Do you want to make a difference where you work? Are you a problem solver, love connecting with people and making a difference in their lives? Then we want to hear from you! We have a passion for cannabis, our team, and our customers. We are changing the perception of cannabis one customer at a time.
The Manager is responsible for supporting the Store General Manager in the day-to-day operations of the One Plant FL retail store located in Ocala, FL. This position will provide support and oversight for all dispensary staff, including training & development, adherence to standard operating procedures, and communicating with One Plant FL leadership team. As Assistant Manager you will ensure the best possible patient experience consistent with brand standards.
The successful candidate will be a people leader, have a passion for driving results and a strong sense of integrity; must possess a high level of professionalism while simultaneously creating a fun work environment and embodying the culture of One Plant.
- Create a best in class customer experience in accordance with 3 Boys Farm/One Plant standards.
- Working knowledge of P&L ownership and retail business operations.
- Assume all duties of a key-holding employee with opening and closing procedures, basic supervision of staff and retail processes.
- Identify opportunities and implement processes for growth acceleration.
- Motivate and inspire Store staff to meet & exceed Store sales and
Job Requirements:
KPI targets.
- Lead, coach, and train Store staff on Company Standards and Operational Procedures.
- Assist in Recruiting, hiring and retaining a high performing team.
- Assist in employee evaluations, documentation, coaching’s, and trainings. Provides constructive feedback that facilitates improvement.
- Provide expert guidance to all Store staff and clients, including customer service, strategy, operations, & product.
- Proactively mitigate business, operational & governance risks.
- Maintain and enforce a culture of compliance for all activities with strict adherence to the Florida Statues for THC and CBD products, as well as regulations set forth by local, state and federal agencies such as OSHA.
- Be the store expert and understand the competitive landscape, business risk and opportunities.
- Ensure implementation and effectiveness of all systems and processes in their Store.
- Be a visible ambassador of the Store’s brands and promise.
- Assist Store Manager with regular and random inventory counts and daily inventory compliance procedures.
- Accurately reconciles daily cash drawers and nightly cash deposits and weekly pickups.
- Required competency to learn, understand, and accurately perform functionality within:
- Seed-to-sale POS/CRM (Biotrack THC)
- FL Dept. of Health OMMU Patient Registry
- Delivery software task management
- Microsoft Office suite; gmail/google suite; etc.
- Maintain strictest confidentiality in compliance with HIPAA guidelines
- Desire to constantly learn and seek out new information about cannabis as a medicine and understand cannabis in general. Work with in-house cannabis experts, including our Chief Medical and Chief Scientific Officers, to continue your journey of cannabis education.
- Other duties as assigned by the Store Manager, including filling in as Customer Care Associate, as needed.
- Bachelor’s degree in