Director of Customer Success

If you’re looking for a predictable job at a big established company, you can stop reading now. If you’re interested in getting in on the ground floor of a rocket ship with proven entrepreneurs and technologists in the fastest growing industry in the world - Cannabis - keep reading! Join one of the most interesting companies in all of cannabis to be part of a dynamic and passionate team driving innovation in this emerging market. BLAZE Is a venture backed technology startup that is designing the next-generation of software for licensed cannabis operators serving cultivators, manufacturers, distributors and retailers (dispensary and delivery businesses). In less than 3 years the company has picked up hundreds of customers in multiple states. BLAZE’s best in class ERP (enterprise resource planning) software enables companies of any size to streamline their entire business processes with legal compliance, inventory, customer and supply chain management in one unified platform. Customers can rapidly deploy the BLAZE technology with minimal risk, low cost, and maximum flexibility. The Director of Customer Success will build strong relationships with our customers. You will lead our On-Boarding Experience, Support, and Technical Account Management teams. You’ll be tasked with developing a highly integrated, cross-functional full service customer satisfaction team that executes against BLAZE’s goals. - Health, Dental, Vision, Life, Disability, 401K - Work from home - Paid time off (Vacation, Sick, Holidays) - Competitive salary - A real chance to help shape the growing cannabis industry - Work with smart people in a fast-paced environment Located in Newport Beach, CA. Partially Remote. BLAZE provides equal employment opportunities to all employees and applicants