BackCustomer Support Expert (...

Customer Support Expert (...

Job ID: 14800
Company: NuggMD
Location: Remote
Salary: From $15 an hour
Number of Vacancy: 1
Employment Type: Contractor
Posted: 4 weeks ago
Deadline: 01 Jan, 2023

Job Description:

Nugg is one of the hottest startups in the $30-50 billion marijuana space. If you’re passionate about joining a dynamic company that is already a leader in its industry (and is growing rapidly), Nugg is the right place for you! We are seeking a patient support expert to provide assistance to patients applying for medical cannabis cards in 11 different states. Please do NOT apply to this job if you do not meet the qualifications listed below. HOURS and LOCATION: COMPENSATION: starts at $15/hr, with bi-annual raises based on performance. RESPONSIBILITIES: QUALIFICATIONS: COMPANY OVERVIEW: Based in Los Angeles, we’re the nation’s largest online cannabis marketplace. We provide quick, easy, and professional access to medical marijuana delivery for people in California, and have ambitious plans to offer our services throughout the entire United States. We have recently expand our delivery platform to a highly successful subscription model, NuggClub. The other arm of our business, NuggMD, is the nation’s leading telemedicine platform for cannabis, connecting potential cannabis users with licensed doctors via live video to make getting a doctor’s recommendation for medical cannabis quick and painless. NuggMD is the leading telemedicine platform for cannabis evaluations, has served over 500,000 people in California, New York, Nevada, Oklahoma, Missouri, Ohio, Pennsylvania, New Jersey, Virginia and will be available in more states soon. Job Types: Full-time, Part-time Pay: From $15.00 per hour Benefits: - Work from home Experience: - Customer Service: 1 year (Required) Work Location: - Fully Remote Communication method(s) used: - Email - Chat Hours per week: - 30-39 Job Duties: - Answer incoming customer inquiries - Collaborate with management teams to stay updated on new

Job Requirements:

products, services, and policies - Engage with clients in a friendly and professional manner while actively listening to their concerns - Offer support and solutions to customers in accordance with the company's customer service policies - Other duties as requested This Job Is Ideal for Someone Who Is: - Dependable -- more reliable than spontaneous - People-oriented -- enjoys interacting with people and working on group projects - Detail-oriented -- would rather focus on the details of work than the bigger picture Company's website: - Work Remotely: - Yes COVID-19 Precaution(s): - Remote interview process
Apply on Company Website