Job Description:
At Canvast our sole purpose is to steward the magic of cannabis. We do this through advancing cannabis for safe use and consumption by developing a range of quality products through a transparent supply chain. CANnabis has a VAST application in our world today. Canvast Supply Co. is dedicated to elevating this history.
- Portraying a positive company image and engaging in professional and friendly communications with customers in person and digitally.
- Manage multiple service platforms with customer interactions
- Actively listening to customer needs and inquiries to determine appropriate service actions.
- Serving as the cashier for any in-store walk-ins or online order pickups.
- Referring any customer questions regarding products or services to the appropriate person if not able to answer questions, maintaining all follow up.
- Supporting team members on high volume days with high volume order fulfilment.
- Resolving customer problems, such as shipping or invoicing problems, etc.
- Informing customers of prices, shipping dates, anticipated delays and any additional information needed by customer; printing shipment documents; recording or filing copy of order received
- Following-up on all online orders to ensure safe delivery and satisfaction - provide space for customers to ask questions on the products.
- Assisting team members on special projects and occasional event production.
BUSINESS DEVELOPMENT REPRESENTATIVE REQUIREMENTS
- Must have an appreciation for cannabis and the support it provides people/planet.
- Bachelor's degree preferred
- Prior experience with the general public (customers) a plus.
- Excellent oral/written communication skills
- Excellent customer relationship skills
- Excellent organization skills
- Ability to multi-task and keep
Job Requirements:
all support tickets up to date.
- Ability to work in a team environment and take direction from management and supervisors.
- Ability to read and interpret documents such as procedure manuals, work instructions, software manuals; ability to write routine reports and correspondence
JOB TYPE: Full-time
PAY: Starting @ $15/hr with room to grow in organization.
SCHEDULE: Mon - Fri / 8 hour shifts
WORK LOCATION: East Nashville Headquarters
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Job Type: Full-time
Pay: $15.00 - $16.00 per hour
Benefits:
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Supplemental Pay:
- Bonus pay
Ability to commute/relocate:
- Nashville, TN 37207: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- Bachelor's (Preferred)
Experience:
- Microsoft Office: 1 year (Preferred)
- Sales: 1 year (Preferred)
Work Location:
- One location
Work Remotely:
- Temporarily due to COVID-19