Concierge

We are seeking a Cannabis Concierge to deliver the highest level of customer service and education in the licensed dispensary industry. - Greet customers, listen for customer's needs, recommend, select and help locate the right products. - Educate the customer by describing a product's features and benefits, demonstrate use and operation of the product. - Answer customer queries regarding the store and the merchandise make suggestions and encourage questions. - Receive and process cash transactions in POS system. - Stay current with sales prices, discounts, specials, and PAD demonstrations. - Recognize and monitor security issues and loss prevention. - Arrange and display merchandise according to protocol, ensuring the newest product is behind older product (first in, first out by checking expiration dates.) - Ensure merchandise area is neat, organized and clean. - Take stock inventory as requested. - Be enthusiastic, personable, and build rapport with the customer. Introduce yourself and use their name often during your interaction - Educate the customer regarding the benefits of cannabis, sales happen organically as a result, education is more important than a sale. - Deliver exceptional customer service at all times. - Actively educate yourself about the cannabis and the industry. - Give each customer your full attention, and listen. - Continual roam the shop to ensure all customers are taken care of. - Punctual and consistent shift attendance. - Must comply with expectations that are aligned with company policy and union contracts - High school education or equivalent. - In-depth knowledge of cannabis and at a minimum of 2 years sales experience. - Must be 21 years or older - Must comply with expectations that are aligned with company policy and