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Cannabis Consultant

Job ID: 14799
Company: Have a Heart Cincy
Location: Cincinnati, OH
Salary: TBD
Number of Vacancy: 1
Employment Type: Contractor
Posted: 30+ days ago
Deadline: 01 Jan, 2023

Job Description:

The Cannabis Consultant is responsible for providing exceptional individualized customer service, educational consulting, and in some cases patient record management. Our ideal Cannabis Consultant has a positive upbeat attitude and a desire to help people find the best product for their needs. A background in retail and hospitality is highly preferred (1-2 years), but customer service experience is required. - Possess a positive attitude while greeting customers and patients - Be an advocate of cannabis customer care - Help customers and patients navigate through cannabis and educate them on how it can be used as a wellness product - Build rapport with regular patients/customers to promote repeat business - Work well with others in a fast-paced, dynamic retail environment - Provide patients and customers alike with information on types, methods and efficacy of various cannabis products (we do not provide medical advice) - Be open to continued, on-going cannabis education and training - Provide support to managers and other Cannabis Consultants as needed - Maintain a clean, organize, and sanitize workstation/store front - Ensure accuracy of online orders before pick-up - Understand and apply detailed compliance regulations as required by local and state laws - Stock, merchandise, and replenish displays of regulated and unregulated inventory - Complete transactions at the POS and ensure the state monitored inventory system (METRC, BioTrack, etc.) accurately updates the amount of product available - High School Diploma or equivalent - 1-2 years of retail or hospitality experience - Must be 21 years of age and comply with all local, state, and company regulations - Required to undergo a criminal background check and appropriate state badging (as directed by

Job Requirements:

state ordinances) - Desire to learn about cannabinoids, terpenes and product application/consumption methods - Ability to use office equipment (computers and printers) and their included software i.e. Word, Excel, email, etc. - Learn and understand Federal, State, and local laws relating to the cannabis industry and safety regulations