Job Description:
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Responsible for achieving sales goals by providing best-in-class service that consistently exceeds our customer’s and patent’s expectations.
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Responsible for maintaining the store in a clean, organized, safe manner with special attention paid to merchandising standards.
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Inspire customer and patient confidence and create loyalty to our brand.
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Educate the customer and patient on the products.
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Make product recommendations.
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Execute selling standards to meet team and individual sales goals and metrics.
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Contribute to a work environment that is positive, customer-service oriented, and compliant with established policies and procedures.
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Accountable for accurately utilizing the Point of Sale system(s).
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Acknowledge any inventory issues and properly report them to management.
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Remain knowledgeable on products offered and discuss available options.
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Understanding and relaying information of product equivalencies and responsible use of products.
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Knowing your product and how it relates to customer purchasing limits.
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Maintain a positive attitude that creates a positive work environment.
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Ensure the sales floor is properly stocked and the presence of the store is well maintained.
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Promote a work environment that is positive, customer-service oriented, and compliant with established policies and procedures.
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Ensure compliance with all local, state and federal regulations.
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Other duties as assigned.
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Works under the direct supervision of the Store Manager.
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This person does not supervise other employees.
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High School Diploma or equivalent required.
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College degree preferred.
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One or more years of work experience in a related industry or work environment preferred.
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Six months to one year of experience in retail
Job Requirements:
required.
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Oral and written communication capabilities.
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Bilingual in English / Spanish preferred.
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Exceptional customer service skills.
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Knowledge of local, state and federal laws relating to key areas of responsibility.
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Knowledge of basic computer skills, Point of Sale software and cash management.
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Fun attitude and strong work ethic.
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Strong attention to detail and must have a team-player mentality.
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Ability to creatively cultivate long- term customer relationships.
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Ability to deal with problems and resolve them in an efficient and professional manner.
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Must be able to secure appropriate work credentials from the Colorado Department of Revenue, MED.
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Initiative
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Results
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Communication and Presentation
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Customer Focus and Relationship Building
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Influencing
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Problem Solving and Decision Making
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Information and Technology Proficiency
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Technical Industry and/or Profession Expertise
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MED Badge
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Able to use a computer for extended periods of time.
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Able to move about a typical office, manufacturing, warehouse, or retail environment.
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Able to perform general office managerial and administrative activities.
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Able to lift and move up to 25 pounds occasionally.
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Regular and on-time attendance.
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Must be able to accommodate scheduling expectations including weekend, evening, and holiday shifts and store location movement.
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Hours regularly exceed 40 hours per week.
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Occasional travel by conventional means including aircraft, motor vehicle and the like within the region and to other locations as required.