Budtender/Receptionist/Shift Leader

The Patient Advisor is responsible for interacting with and building positive relationships with patients. S/he shall spend time with the patient and listen to their needs and concerns, and make appropriate recommendations about medicine. Therefore, the Patient Advisor must have a drive to help people and solid knowledge of the medicine as well any many other products available. S/he must be able to explain the effects of various medicines and products and explain how each one can reduce a patient’s symptoms for different ailments. Ideally, the Patient Advisor will also be computer literate and able to use POS equipment and software.-Maintains quality customer service by establishing and enforcing company standards and handling customer inquiries and complaints-Assist patients with choosing the right products according to their aliments-Greets all customers in a warm, sincere, and helpful manner-Processing transactions-Verify patient’s allotment and ensure they are eligible to make purchasing using the state system-Manages inbound phone inquiries and routes calls accordingly-Contributes to team effort by accomplishing related results as needed-Participates in ongoing education and professional development as needed-Follows all Michigan Department of Health Services laws-Maintain a positive attitude that promotes team-work Benefits: Schedule: Work Location: One location