Job Description:
At Cloud Cannabis Co., we “live higher” by holding ourselves to a higher standard. We do things the right way, not the easy way. Our goal is to supply the most excellent cannabis products and experience to our customers, while also giving back to the community. Cloud is a place for everyone, discrimination does NOT have a home here. We are committed to making EVERYONE healthier & happier, no exceptions.
An Assistant Store Manager is to help all employees and customers to navigate the wide variety compliance procedures, cash and debit sale transactions, and employee management. Successful AGM are held to a high standard to build exceptional relationships with all employees and customers. They also have a wealth of knowledge of their store’s inventory; and can speak to employees and customers with confidence in each area to accomplish the customers needs and wants. Additionally, they are responsible for upholding Cloud Cannabis core values and ensuring the teams are continuously growing and evolving everyday.
- METRC trained
- Experience in cash handling
- Adapting to each employee’s and customer’s personality to provide a trusted transaction and interactions with all employees.
- The AGM should be understanding of the employee and customer’s needs and educate them about the best options to get the destination they need to be.
- Exceptional high-class customer service from beginning to end with each customer.
- Keep a steady flow going within the queue for curbside, online orders, walk-in customers with receptionist, intake, cashiers, fulfillment, and managers.
- Maintain cleanliness throughout the building. Accomplish a cleaning checklist throughout the day. Checklist must be signed off by all team members and daily floor managers.
- Understanding of all positions