Job Description:
Vireo Health, Inc. ( Vireo ), a physician-led multi-state medical cannabis company, is committed to safely alleviating pain by providing patients with best-in-class cannabis products and compassionate care.
Vireo subsidiary companies cultivate cannabis in environmentally friendly greenhouses, manufacture pharmaceutical-grade cannabis extracts in state-of-the-art labs, and offer their products for sale to qualifying patients at retail dispensaries and online.
We are looking for an energetic and dedicated Assistant Manager of Home Delivery in New York!
- Work with the retail dispensary team to ensure timely preparations of home delivery orders.
- Maintains a preventative maintenance program for home delivery fleet of vehicles.
- Ensure compliance with all state medical cannabis transport regulations.
- Work with driver union representatives as needed.
- Create daily and weekly transport manifests.
- Go out on delivery routes when needed.
- Assist with the implementation and execution of standardized training programs.
- Respond to customer service requests and work to exceed patients expectations.
- Utilize vehicle tracking system to ensure deliveries are performed within scheduled time frames.
- Contact patients directly if any deliveries fall off anticipated time of arrival.
- At least 1-3 years of prior management experience is required
- Delivery driver/helper or dispatch experience.
- Strong background in customer service.
- Proficiency with MS Office required.
- Must have active New York State driver's license and clean Motor Vehicle Record.
- Must be at least 21 years of age or older.
- Ability to work in a team environment, as well as independently.
- Ability to handle multiple tasks simultaneously.
- Excellent communication skills, verbal and written.
- Adaptable to change in the work environment.