Participates in developing and implementing operational rules, regulations, policies, and procedures
Manage, supervises and directs the activities of the dispensary team.
Enforces dispensary policies and ensures that staff follows best practices.
Oversees and manages quality product inventory and financial records.
Ensures the dispensary remains compliant with security, inventory and local and state regulations.
Manages financial records and cash handling procedures.
Manages and inspires internal staff to deliver the highest level of customer experience.
Ensures the safety and satisfaction of both the patients and employees.
Provides education for staff about medical cannabis strains, edibles, concentrates and consumption mechanisms.
Works with VP of Retail Operations to create budgets and forecast sales.
Promotes sales, service, and profit goals and leads staff to exceed them.
Facilitates business relationships with wholesalers and other vendors to negotiate and procure an adequate supply of quality products.
Oversees employee scheduling.
Serves as a liaison to the local community.
Maintains in-depth knowledge of products and strains in the store, as well as industry-wide product knowledge.
Reviews performance of other dispensary employees on a regular basis.
Oversees all hiring, discipline, termination or advancement of employees.
Performs other related duties and projects as business needs require at direction of management.
Bachelor’s degree or 3-4 years of relevant management experience.
Experience in the cannabis industry is a must.
Must possess proficient English skills, both written and verbal.
Must possess effective oral communication and interpersonal skills with ability to deal with all levels of personnel in a professional and effective manner.
Demonstrated written skills to convey high-level concepts in concise written form.
Ability to create and compose written materials with proper English grammar and punctuation.
Ability to communicate clearly with employees, management, and team members.
Ability to convey information in a clear and concise manner.
Ability to communicate effectively in a multi-cultural business environment.
Knowledge and Abilities:
Must be a self-starter with a strong sense of self-development.
Must possess strong conflict management skills.
Knowledge and understanding of standard concepts, practices, and procedures within the retail cannabis environment.
Knowledge of laws and regulations related to cannabis operations.
Demonstrated problem-solving skills and time management skills.
Demonstrated approachability and customer service skills.
Demonstrated reliability, dependability and flexibility in work habits.
Possess a strong attention to detail and accuracy.
Proficient knowledge of general office procedures and office machines.
Advanced skills in the MS Office suite (Excel, Word, PowerPoint, and Outlook).
Ability to research and understand regulations for particular cannabis retail markets.
Ability to maintain confidentiality, exhibiting a high level of integrity and trustworthiness.
Ability to work independently and contribute effectively as part of a team.