The General Manager will ensure that the dispensary department operations are in compliance with the Adult Use of Marijuana Program and internally approved Standard Operating Procedures (SOP's). The Dispensary Manager collaborates with the Regional Dispensary Manager and leadership team to develop, document and implement practices, policies, and strategies that support a performance and results-driven culture. The Dispensary Manager is an exempt level position and reports to the Director of Retail.
Essential Duties and Responsibilities:
Maintains highest level of presentation and customer service.
Responsible for managing the dispensary department in a manner that supports the organizations mission as defined by the Regional Dispensary Manager.
Provide departmental leadership to assure that all departmental operations such product dispensing, cash management, inventory management, inventory auditing, outreach, marketing and ordering are functioning with integrity and in the most cost efficient, compassionate and compliant manner.
Performing monthly, quarterly and annual sales reviews, reports and provide suggestions for improvement to the Regional Dispensary Manager.
Responsible for reviewing, maintaining and updating all departmental SOP's and assuring that any changes are communicated to employees and the most recent SOP versions are available 24/7 for planned and unplanned audits by regulators and organization management.
Responsible for training, supervising and evaluating all departmental employees to assure compliance with departmental SOP's.
Responsible for overseeing and ensuring cash management procedures are being followed including, transacting, opening, closing, depositing, reporting, maintaining and reconciling cash with GreenBits and all departmental SOP's.
Responsible for overseeing and ensuring dispensing procedures are happening in compliance with State Regulations.
Responsible for interfacing with managers in all departments to ensure smoot
h running of the dispensary including, Trimming & Packaging, Cultivation and Security.
Stays informed and knowledgeable about state and local laws, regulations and industry news
Additional Duties and Responsibilities:
Practice policies and procedures related to the protection of personal and sensitive data must be adhered to at all times and only divulged to authorize persons.
Knowledge of City of Ely and Nevada state regulations for Medical Marijuana and Recreational Marijuana.
Assists the Regional Dispensary Manager in maintaining all regulatory licenses and renewals.
Responsible for ensuring all employees state registration identification cards are renewed each year.
First point of departmental contact with State and Local regulatory representatives.
Responsible for leading and complying with planned and unplanned quarterly audits / inspections.
Ensuring reportable events are communicated to state and proper recordkeeping is taking place.
Ensuring compliance with State and Federal Labor and payroll regulations.
Inventory Control and Management
Creating new product and price points for cannabis products and paraphernalia products
Ensuring proper management of pre-packaged inventory and inventory movement between the vault and dispensing stations.
Overseeing and ensuring nightly audits & 30-day audits are being conducted in conjunction with all departments.
Responsible for organizing regular meetings with suppliers to optimize discounts and achieve the best pricing in the market.
Extensive knowledge of Greenbits and Metrc operating system.
Education and/or Work Experience Requirements:
5-7 years in progressively responsible retail experience, including at least three years in a management position
Ability to manage a team of staff members at a time during normal business hours in a fast paced,
Experience in inventory management and reconciliation
Understanding of working in heavily regulated environment
Excellent oral and written communi