BackDispatch Manager

Dispatch Manager

Job ID: 13322
Company: Medstar Medical Transport
Location: Tucson, Arizona
Salary: TBD
Number of Vacancy: 1
Employment Type: Contractor
Posted: 30+ days ago
Deadline: 01 Jan, 2023

Job Description:

Purpose of Your Job Position: Duties may include using TraumaSoft dispatching software or other software, or telephone to transmit assignments and communicate with driver operations personnel. Supervise the productivity, training, and efficiency of other dispatchers. **Please note, because of the safety sensitive nature of this position, applicants/employees in Arizona and Massachusetts who are also Medicinal Marijuana cardholders can not be employed in this position. Essential Functions: Plan, organize, or manage the work of subordinate staff to ensure that the work is accomplished in a manner consistent with organizational requirements. Prepare employee work schedules. Monitor personnel or equipment locations and utilization to coordinate service and schedules. Route Transport Technicians to various destinations throughout the day. Oversee all communications within specifically assigned territories. Relay work orders, messages, or information to or from drivers, supervisors, or clients, using telephones or dispatch software. Confer with customers or supervising personnel to address questions, problems, or requests for service. Tutor and mentor new dispatchers and call takers. Monitor operations to ensure that staff members comply with administrative policies and procedures, safety rules, environmental policies, or government regulations. Serve as contact persons for all workers within assigned territories. Implement schedule or policy changes for transportation services. Supervise employees. Liaise between departments or other groups to improve function or communication. Monitor activities of individuals to ensure safety or compliance with rules. Implement organizational process or policy changes. Non-Essential Functions Maintain professional appearance among office staff and Transport Techs. Assist in the operational training of other dispatchers. Take out trash or other light office duties. Maintain office supplies. Experience Requirements: 5+

Job Requirements:

yrs Management Exp. 3+ years Dispatch Exp preferred Physical and Sensory Requirements (With or Without the Aid of Mechanical Devices) Must be able to speak and write the English language in an understandable manner. Must be able to cope with the mental and emotional stress of the position. Must be able to see and hear or use prosthesis that will enable these senses to function adequately to ensure that the requirements of this position can be fully met. Standard office duties such as; filing, typing, sitting, reading/writing, organizing, coordinating, etc… Disclaimer Every effort has been made to identify the essential/non-essential functions of this position. However, it in no way states or implies that these are the only duties you will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or is an essential function of the position. This job description is subject to change at any time. Job Type: Full-time Pay: $40,000.00 - $45,000.00 per year Benefits: 401(k) Matching Dental Insurance Disability Insurance Employee Assistance Program Health Insurance Paid Time Off Vision Insurance Schedule: 10 Hour Shift Monday to Friday Weekends Experience: Management: 5 years (Required) Dispatching: 3 years (Preferred) Application Question: Must be over the age of 25 for insurance requirements Work Location: One location Benefit Conditions: Waiting period may apply Work Remotely: No
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